Terms of Service
Last updated: 18 September 2026
Who these terms are with
This website is operated by Le Garage, Next to Moods, Abou Tig Marina, MB13-05, El Gouna, Red Sea, Egypt. By placing an order you agree to what is written here.
Two restaurants, two menus
El Gouna and New Cairo are separate kitchens with separate menus, separate prices and separate opening hours. Your order goes to the location you selected, and only dishes from that location’s menu can be in it.
Prices and VAT
- Prices shown on the menu are in Egyptian pounds and do not include 14% VAT.
- VAT is added as a separate line when you check out, and the total you see there is what you pay.
- A delivery fee may apply. It depends on the address, so we confirm it with you by phone before the driver sets off - it is not added automatically at checkout.
How an order works
- Placing an order on this site is a request, not a concluded sale. We call you back to confirm the items, the total, the delivery fee and the timing.
- The order is accepted when we confirm it on that call. Until then either side can cancel freely.
- Timing given on the phone is our honest estimate, not a guarantee. Kitchen load, weather and traffic move it.
Menu availability
The menu on this site follows our kitchens. On holidays and busy nights we run a short menu, and dishes that are off the menu that day are shown greyed out and cannot be added to an order.
Very occasionally something runs out between your order and our confirmation call. In that case we will offer you a replacement or drop the item from the order - we will not substitute anything without asking.
Payment
- Payment is on delivery or on pickup: cash in Egyptian pounds, or card on the driver’s terminal.
- No card payment is taken on this website, and we do not store card details.
Cancelling and refunds
- You can cancel free of charge any time before we confirm the order on the phone, and after that until the kitchen starts cooking. Call the location directly.
- Once food is being prepared we may charge for it, because it cannot be sold to anyone else.
- If the food arrives wrong, cold or damaged, tell us the same day - call +20 127 363 4920 or write to [email protected]. We will replace it or refund it.
Allergies
Tell us about any allergy in the notes field when you order, and repeat it on the confirmation call. Our kitchens handle gluten, dairy, eggs, nuts, sesame, fish and shellfish in the same space, so we cannot guarantee that any dish is entirely free of traces.
Ingredient and nutrition information on this site is provided for guidance. If an allergy is severe, talk to us before ordering.
Accounts
- You can order as a guest. An account is optional and only saves your details for next time.
- Keep your password to yourself - orders placed from your account are treated as yours.
- We may suspend an account used for fake orders or abuse of our staff.
What we are responsible for
We are responsible for the food we serve and for handling your order properly. We are not responsible for delays caused by things outside our control - weather, road closures, power cuts - or for an address or phone number entered incorrectly.
Nothing here limits any right you have under Egyptian consumer law. Where these terms and that law disagree, the law wins.
Governing law
These terms are governed by the laws of the Arab Republic of Egypt, and disputes go to the courts of El Gouna.
Contact
[email protected] · +20 127 363 4920
See also our Privacy Policy.
